Return On Emotion®

Return on Emotion.

A proven emotional metric that predicts real business outcomes.

What is Return on Emotion?

Return on Emotion® (ROE) is Brand Revolution's proprietary, research-validated framework for measuring what truly drives human connection and business outcomes. Rooted in the understanding that emotion fuels the vast majority of decision-making, ROE quantifies the emotional conditions that lead to trust, engagement, and action.

This simple, five-question tool measures the emotions that matter most: Acceptance, Activity, Adventure, Hope, and Motivation. In a multi-event study, ROE toward fellow participants proved to be the single strongest predictor of intent to refer, partner, and spend, outperforming traditional metrics like Net Promoter Score.

ROE doesn't just tell you how people felt. It tells you whether those feelings are likely to turn into meaningful, measurable results.

Read The Study
Human connection

FEEL

SOMETHING.

How is it measured?

ROE is built on five proven emotions that directly predict whether people will do business together after an event or experience.

Accepted
vs Rejected
Feeling genuinely welcomed, included, and valued
Active
vs Passive
Having the confidence and opportunity to contribute
Adventurous
vs Hesitant
A desire to engage, explore, and take part
Hopeful
vs Hopeless
Optimism about future possibilities and outcomes
Motivated
vs Uninspired
Feeling energized and compelled to act

Scoring is simple: participants rate each emotion on a 0–100 scale. The five scores are averaged to produce a 0–100 ROE score. A score of 86 or higher consistently signals a strong likelihood of referrals, partnerships, and real revenue.

ROE Calculator

Measure the emotional impact of your experience across five key dimensions.

Return on Emotion
How did the other participants make you feel?
Rejected → Accepted
Sense of belonging & being valued
RejectedAccepted
50
Passive → Active
Confidence & opportunity to contribute
PassiveActive
50
Hesitant → Adventurous
Desire to engage & take risks
HesitantAdventurous
50
Hopeless → Hopeful
Optimism about future possibilities
HopelessHopeful
50
Uninspired → Motivated
Energized & called to action
UninspiredMotivated
50
Your ROE Score
50.0
86+ = very likely to send/receive business  |  80–85 strong  |  Below 80 room to improve
Accepted Active Adventurous Hopeful Motivated

Three ways to put ROE to work.

01

Design smarter experiences from day one

ROE gives you a clear emotional blueprint. By intentionally designing moments that spark Acceptance, Activity, Adventure, Hope, and Motivation, you move beyond guesswork and start creating experiences that are built to connect and convert.

02

Combine capabilities across Brand Revolution

ROE is most powerful when applied holistically. By weaving emotion-driven thinking across Studios, Events, Experiences, Merch, and more, we create layered touch points that reinforce connection at every stage of the journey.

03

Measure and optimize after every event

One score tells you what matters most. ROE provides a proven, repeatable way to understand whether your experience created the emotional conditions for revenue, referrals, and lasting partnerships — and where to improve next time.

Built to Move People.

From strategy to execution — let's create something unforgettable together.

Let's Talk